Carrer
Customer Support Manager
Join our fastgrowing team as a Customer Care Manager and provide high-level quality support for our customers from all over the world.
Responsibilities:
- Resolving basic to complex support issues for customer inquiries received via omnichannel support (emails, live chat, and calls)
- Becoming a product expert and providing documentation updates to our knowledge base
- Ensuring customers’ satisfaction
- Communicating with developers from various IT-companies;
Requirements:
- Advanced English
- Analytical & Research Skills
- Customer-oriented and responsible attitude
- Will be a great plus:
- Experience with CRM systems
- Technical background
- Experience with native speakers
- International exchange programs participation
- Customer service skills and experience
Dating Expert
We are seeking process and hospitality driven Client Relations Manager, Dating Expert, Communication Coach who has both managerial and people development skills. A person who will work directly with our clients via clear and direct communication along with being resilient.
Responsibilities:
- Teach our client how to drive a conversation
- Respond to their messages and resolve issues
- Develop a plan and strategy for each user and case
Requirements:
- Experience in online dating will be a great plus
- Hospitality driven individual who can relate well to a diverse team of client, admins, and execs
- An exceptional coach and developer of talent
- One who is very hands on and a team-player
- Works well with others, has sharp listening skills, and is personable